Frequently Asked Questions

Questions
If your question isn't here, please get in touch, we'd love to hear from you.

• I've got a news story, how do I get in touch?

• I'm having trouble watching video clips. What can I do?

• Can I get a copy of the show on tape?

• I've got a comment on the show. Who do I contact?

• What is Snowmail?

• Where is the show filmed?

• ...and where does Jon Snow get his ties from?

Answers

I've got a news story, how do I get in touch?

Email us at news@channel4.com with details. Or call the newsdesk on 0207 430 4601.

Alternatively you can also tweet us - our twitter address is @channel4news.

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I'm having trouble watching video clips. What can I do?

The Channel 4 Video Player should work on most Windows and Apple Mac machines. You will need to have Adobe Flash player installed.

The Video Player is designed for a high-speed internet connection capable of streaming at a minimum of 512kbps.

If you have problems email news@channel4.com

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Can I get a copy of the show on tape?

ITN, where Channel 4 News is filmed, can provide video tapes through its archive service ITN Source.

Unfortunately, there is a cost associated with converting the whole show or any specific items onto videotape.

If you would like to enquire about the service's rates, please visit:

http://www.itnsource.com/en/

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I've got a comment about the show, how do I get in touch?

If you have a comment for the newsroom then please email us at news@channel4.com.

You can also visit our 'Viewer enquiries' section in the Channel 4 'Contact us' area at the bottom of this page.

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What is Snowmail?

Snowmail is our early evening news update, delivered daily to your inbox between 5pm and 6pm.

Every day Jon Snow, Krishnan Guru-Murthy, Matt Frei, or Cathy Newman give you the inside track on what's buzzing in the newsroom.

Subscribe to Snowmail - it's fast, it's informal and it's free.

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Where is the show filmed?

The show is filmed in ITN's studios in London.

Channel 4 News

ITN
200 Gray's Inn Road
London WC1X 8XZ

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...and where does Jon Snow get his ties from?

Jon gets those ties from Victoria Richards.

He's not the only one to have his ties sought after, though; Krishnan gets requests about his attire too.

So, he gets his ties, and suits, from Gresham Blake.

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